Albert Mok
- Flag inappropriate
- Show review history
Slow. Some functions never work , e.g. Birthday Free Drink (always disabled whether as part of an order or by itself). Menu is sometimes half Chinese half English when your selected language is English. Latest version lost the ability to remember past 2 locations you ordered from, forcing you to turn on Location Services on your phone.
18 people found this review helpful
Denise Cheng
Very disappointed with the location service of the updated app. It asked to set the browser's location everytime without saying which browser; default browser? I set all browsers (Firefox, Google Chrome and Huawei browser) on the device but still doesn't work. It was working before the app update.
4 people found this review helpful
W CG
- Flag inappropriate
- Show review history
It's really bad app, related IT team haven't consider customer experience, cannot carry existing account information automatically, and force enforcement of upgrade, finally, I went to traditional way to order via a long queue of cashier until I can find out my membership record which store in my app for at least three years. CafedeCoral without think about migration of existing usersto new system for frequent used customer. As famous F&B and focus on retail, this kind of system is disappointed.
28 people found this review helpful