Healthy Freek

Shipping time: Our shipping times vary depending on the destination and the product(s) you ordered. We generally aim to process and ship orders within 1-2 business days.

For domestic orders, standard shipping typically allows you to receive your order within 3-7 business days. If you choose expedited shipping, you can expect your order to arrive within 1-3 business days.

International shipping times vary and can range from 7-21 business days depending on the destination and any customs processing times.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistics issues.

Once your order has shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, please feel free to contact our customer service team.

Returns Policy:
We want you to be completely satisfied with your purchase from LumeJewelry. If for any reason you are not satisfied with your order, we offer a hassle-free returns policy.

Conditions for returns:
To initiate a return:
Eligible Comments:
Shipping of Returns:
Refund Process:
Once we have received and inspected your item of interest, we will process your refund. apply [number of days, e.g. 5-10 business days] to wait for the refund to be credited to your original payment method.

Exchanges:
If you need to exchange an item, please contact our customer service team. We will guide you through the process and ensure that you receive the replacement item quickly.

Damaged defective items:
If you receive a damaged or defective item, please contact us immediately and we will arrange a replacement for a refund.

Contact us at:
If you have any questions about our returns policy, please feel free to contact our customer service team!