All orders before noon EST will be sent out on the same day. We ship all orders with USPS First Class or Priority.

We accept returns and exchanges within 30 days of purchase. Items must be unused and in original packaging.

Yes, we guarantee the authenticity of our products. We work directly with Manufacturers to ensure you receive genuine, high-quality items.

We work directly with the Manufacture and maintain low operational costs, allowing us to pass on the savings to our customers. This means you can enjoy high-quality, authentic hair care products at competitive prices without compromising quality or service.

You can reach our customer support team by email at info@haircare24.com or through live chat on our website during business hours. We're here to assist you with any questions or concerns you may have.