All orders are processed & shipped out within 1 - 3 business days after the order has been placed. You will receive a tracking number as soon as the order is processed. The tracking number will be emailed only to the email address used at checkout.

Yes, you can contact us and we will modify the order as long as the product is not shipped.

Yes, we have 30 days no questions asked return/refund policy. Which means you can buy this watch worry free with a 100% money back guarantee.

SHIPPING TIMES

We process orders between Monday and Saturday. All orders are processed & shipped out within 1 - 3 business days of placing the order.

Please note that we are closed on Sunday, all orders from Sunday will be processed from Monday.

The approximate shipping time to each country:

United States: You can expect your package to arrive in 2-3 business days.

United Kingdom, Australia, Germany, Norway, Denmark, Sweden: You can expect your package to arrive in 3-7 business days.

Canada: You can expect your package to arrive in 2-5 business days.

Others: 15-20 business days.

SHIPPING CARRIERS:

United States: Fedex, UPS, DHL, USPS

United Kingdom:Yodel (tracking number begins with JJD)Royal Mail (tracking number starting with PZ)Hermes (the tracking number begins with H)

Australia:PFLogistics (the tracking number starts with NEXAU)Fastway (AU) (tracking number starts with BN and MS)

Canada:Canada Post (tracking number is purely numeric)Anteparcel (The tracking number starts with AS, and you can check the tracking on the official website here.)

Germany: DPD, DHL Paket

New Zealand: New Zealand PostFrance: La Poste

Norway: Norway PostOthers: Shipped via your Local Courier

Other Details:

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local postal service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you have placed an order and would like to seek help from us, please contact us at [email protected] and we will be happy to assist you! 

Yes, please send us an email at [email protected] and we will arrange for the replacement bands for you. Since extra bands are made to order, we do not have a direct link for purchase.

The watch band is designed to be adjustable in length. There is a velcro strap on the inside to adjust the size. It can be adjusted to fit wrists up to 11.5 inches.